Shipping Policy
At HighTide Peptides, we are committed to fast, secure, and discreet delivery of all research-use-only products. This policy outlines our processing times, shipping methods, and key delivery information.
1. Processing Time
Orders are processed Monday through Friday, excluding public holidays.
- Most orders are dispatched within 1–2 business days after payment confirmation
- Orders placed after 12:00 PM (local time) may be processed the next business day
2. Shipping Methods
We partner with trusted carriers to ensure reliable delivery:
- Domestic (U.S.): USPS, UPS, FedEx
- International: DHL, UPS International, and regional courier partners
Shipping rates and options are calculated at checkout based on your location.
3. Estimated Delivery Times
Delivery times vary by destination:
- United States: 2–5 business days
- Canada & Europe: 5–10 business days
- Rest of World: 7–15 business days
Delays may occur due to customs clearance or local postal services.
4. Shipping Compliance
All products are intended strictly for laboratory research use.
- Customers are responsible for ensuring compliance with local laws and import regulations.
- HighTide Peptides is not liable for shipments delayed, seized, or rejected by customs authorities.
5. Order Tracking
- Once your order is shipped, you will receive a confirmation email with tracking details.
- Tracking updates may take up to 24 hours to become active.
6. Discreet Packaging
All orders are shipped in plain, unbranded packaging to ensure privacy and confidentiality.
7. Lost or Damaged Shipments
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery.
Include your order number and relevant details so our team can assist promptly. All claims are reviewed on a case-by-case basis.
8. Policy Updates
HighTide Peptides reserves the right to update this Shipping Policy at any time. Any changes will be reflected on this page with an updated effective date.
